Dear Valued Customers,
As the Korean holiday of Hangul Day approaches on Friday, October 9th [KST], we wish to provide you with important updates regarding our services.
Please be advised that our office will remain closed on October 9th. Orders placed after 10:00 AM on October 8th (KST) will be processed sequentially, commencing from October 12th (Monday). Correspondingly, customer service inquiries will be addressed in sequence from October 12th onwards.
During this period, we will continue to accept orders; nevertheless, please anticipate potential delays in both processing and shipping. Furthermore, our support desk, Instagram DMs, and email inquiries will experience temporary unavailability.
We understand that this situation might inconvenience you. Your patience and understanding during this time are greatly appreciated. Our team is committed to ensuring prompt processing of all orders and inquiries upon our return after Hangul Day.
We extend our heartfelt gratitude for your unwavering support.
Warm regards,
The Hallyusuperstore Team
